Heather and Mark were both very patient with my home buying process. Mark picked me up at work on numerous occassions to look at homes in Charlotte and Concord until I found a home that I thou … ght would work. It was a short sale and Mark was very diligent in keeping me abreast of what was going on. When that didn’t work out he found more listings for me to look at. I finally settled on a wonderful home and they made the process very smooth. Heather and Mark also helped my parents find a new home and sell their existing home. I will use them when the time comes to sell my home.